How Pi works
A simple, fully managed path from “am I eligible?” to a clean-energy home — with Pi handling design, approvals, installation and monitoring.
Quick answer
There are six steps: eligibility check, AI energy-bill analysis, a site inspection (fee waived until 31 Aug 2026), custom design + Energex application, professional installation to AS4777/AS5033, then activation. You pay the flat $0.26/kWhfor your Pi solar & battery energy from day one; during an initial ~90-day profiling periodany extra grid power is billed by your current retailer, until your battery joins Pi's virtual power plant and all your energy is on $0.26/kWh.
- 1
Eligibility Confirmation
We verify your property location (Gold Coast to Brisbane), ownership status, and system requirements. You'll receive a personalized savings estimate and system recommendation.
- 2
Energy Bill Analysis
Upload your recent bills (PDF or images). Our AI-powered tool analyzes your consumption patterns, rates, and usage data to determine your eligibility and potential savings. Instant result.
- 3
Site Inspection — currently free
Safety, compliance and performance assessment. We check existing infrastructure, installation location compliance, and calculate system performance capabilities. The site inspection fee (normally $297) is currently waived during the pilot, until 31 August 2026. A full inspection report is provided. Note: if the inspection detects that property upgrades are required (e.g. switchboard, wiring, or structural work), these will be quoted and are payable as an additional cost. You may withdraw at this stage if upgrade costs are not acceptable.
- 4
Custom Design & Engineering
Our engineers design your system and submit the network connection application to Energex. We manage the entire approval process so you don't have to. You're kept informed every step.
- 5
Professional Installation
SAA-accredited installers complete your system to Australian Standards AS4777 and AS5033. Energy infrastructure, monitoring equipment, and safety systems — everything designed for energy security and energy price certainty.
- 6
Activation, Energy Profiling & Pi Billing
Your system is connected to Pi's 24/7 monitoring platform and starts generating and storing clean energy straight away — and from day one you pay the flat $0.26/kWh for the solar and battery energy your Pi system provides. It then runs through an initial energy-profiling period (currently around 90 days) so Pi can learn your home's real usage before your battery is onboarded to Pi's virtual power plant. During this window, any extra power you draw from the grid is still billed by your current electricity retailer at their normal rates — so you'll keep receiving a retailer bill — though your solar and battery should keep that top-up small. Once VPP onboarding is complete, Pi lets you know and all your energy is on the flat $0.26/kWh rate, plus property supply charges at cost with no mark-up.
What the AI bill analysis reads
Upload a recent bill and Pi's tool extracts the data needed to size your system and estimate savings — instantly.
Energy Flows
Understanding your home's energy flows for optimal energy management.
Usage Data
Daily avg kWh, grid/solar consumption, time-of-use breakdown for accurate sizing.
Rates & Tariffs
Fixed/TOU rates, supply charges, feed-in tariff to calculate your savings.
Account Details
NMI, retailer, power phases, existing solar details for system design.